TOP RETAILER

Hillyer House

Paige Riley, owner
Ocean Springs, Miss.
Have you reduced your inventory levels? What needs to happen before you will feel comfortable increasing your inventory levels?

Our sales decreased last October, and we immediately started decreasing inventory by approximately 10% to 15% and started reordering more frequently. Our sales have increased during some months this year, and I have increased stock accordingly.

BEST CUSTOMER NEWSLETTER

Hanson Galleries

Art and Donna Milstein, co-owners
Houston, Texas
How do this year’s sales compare to recent years’? Are you seeing a consistent decline or a slow improvement?

This year’s sales are down a single digit. We’ve experienced a slow, but consistent, decline over the last several years. We definitely believe that sending a monthly e-newsletter for the last two-and-a-half years has kept this decline to a minimum.

TOP RETAILER

Down Creek Gallery

Tony W. McGowan, owner
Ocracoke, N.C.
252-928-4400
Have you reduced your inventory levels? What needs to happen before you will feel comfortable increasing your inventory levels?

We did not reduce our inventory levels. We increased our inventory levels at the beginning of the spring season. We looked for lower price points in high-quality works.